Refund policy
Returns & Refunds
Version 2026/06
Last updated: June 2026
This Returns & Refunds Policy applies to purchases made through www.anysharp.com (Aydya Limited trading as "AnySharp").
Returns
If you've changed your mind, you can return any unused product within 30 days of delivery for a full refund.
To be eligible for a refund, your item must:
- Be unused
- Be returned in its original packaging
- Be in the same condition you received it
- Include proof of purchase
Unfortunately, we can't accept returns after 30 days.
Non-returnable items
The following items cannot be returned:
- Gift cards
- Downloadable software
- Certain health and personal care items
- Perishable goods
- Hazardous materials or flammable liquids and gases
Refunds
Once your return has been received and inspected, we'll email you to confirm whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please allow a few working days for your bank or card provider to process the payment.
Returns that don't meet our policy
We may reduce or refuse a refund if:
- The product shows signs of use
- The product isn't returned in its original condition or packaging
- Parts are missing for reasons not caused by AnySharp
- A promotional free gift formed part of the original order and isn't returned with the qualifying product(s)
- The return is received more than 30 days after delivery
Late or missing refunds
If your refund hasn't arrived, we recommend checking:
- Your bank account
- Your card provider
- Your bank's processing times
If you've done this and still haven't received your refund, please contact us at shop@anysharp.com.
Sale items
Unless stated otherwise, sale items are non-refundable.
Your statutory consumer rights are not affected.
Exchanges
We only replace items that are faulty or damaged.
To arrange an exchange, email shop@anysharp.com before returning your item to:
AnySharp Returns
Aydya Limited
Gateway West
5 Luna Place
Dundee
DD2 1XF
United Kingdom
Gifts
If your order was purchased as a gift and sent directly to you, you'll receive a gift credit for the value of the returned item.
If the order wasn't marked as a gift, or the purchaser had the item sent to themselves before gifting it, any refund will be issued to the original purchaser.
Return shipping
Please send returns to:
AnySharp Returns
Aydya Limited
Gateway West
5 Luna Place
Dundee
DD2 1XF
United Kingdom
Return postage is the customer's responsibility and is non-refundable.
For items valued over £75, we recommend using a tracked or insured delivery service, as we can't guarantee receipt of untracked returns.